Privacy Policy
Last Updated: January 24, 2026
This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by company.
CTK Online Printing ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, or communicating with us. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with applicable laws, including the Data Privacy Act of 2012 (Philippines).
Information We Collect
We collect information that you voluntarily provide to us when you:
• Submit an order or inquiry,
• Send us files via chat, email, or form,
• Request a quotation or pricing,
• Confirm a pickup or delivery arrangement.
This may include:
• Full name
• Email address
• Mobile number
• File attachments (ready-to-print documents, IDs, photos, etc.)
• Payment proof
• Pickup or rider details
We may also collect non-personal data such as:
• Browser type
• IP address
• Time of visit
• Pages viewed
These help us understand usage trends and improve our service.
How We Use Your Information
We use your data for the following purposes:
• To process and fulfill your printing orders
• To communicate with you about your orders or inquiries
• To confirm payment and arrange pickups
• To comply with legal obligations (e.g., anti-fraud or reporting)
• To improve the user experience of our website
We do not use your files or personal data for marketing purposes unless you explicitly opt-in.
Confidentiality of Files and Documents
All files submitted for printing are treated as confidential and handled securely. We do not share, edit, store long-term, or redistribute any personal or sensitive documents, including:
• Identification cards
• Certificates
• Private photos
• Business documents
Printed files are deleted from our devices and cloud storage regularly, unless required for legal compliance.
How We Store and Protect Your Data
We use secure channels (encrypted chats, protected drives, and password-protected devices) to store and handle your information. Access to data is restricted to authorized personnel only.
We do not retain your personal or file data longer than necessary, unless:
• You are a repeat customer who has requested a file to be kept temporarily, or
• We are required by law to retain transaction records.
Company may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Sharing of Data
We do not sell, rent, or share your personal information with third parties, except:
• With payment providers (e.g., GCash, BDO) solely for processing your transaction
• With your chosen third-party rider or courier (e.g., Grab, Lalamove) for order pickup
• When legally required by law enforcement or regulatory bodies
We are not responsible for how third-party services (rider apps, payment gateways) handle your data. Please refer to their privacy policies.
Cookies and Website Analytics
Our website may use cookies and analytics tools to:
• Monitor user behavior
• Improve site performance
• Track conversions from ads
Cookies are small files stored on your browser. You can disable cookies at any time in your browser settings, though this may affect site functionality.
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate data
• Request deletion of your data, where legally applicable
• Withdraw your consent at any time
To exercise your rights, email us at [Insert Contact Email].
Data from Minors
We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We recommend checking periodically for updates.
Your continued use of our services constitutes your agreement to the updated policy.
Contact Information
If you have any questions about this Privacy Policy, or if you believe your privacy has been compromised, please contact:
CTK Online Printing
Christ The King Street, Santolan
Pasig City, Metro Manila, Philippines
📩 irenetagz07@gmail.com
📱 Facebook: @CTKOnlinePrinting
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